Marketing Research Lab Market Research, Intern,...

University of California, Riverside A. Gary Anderson Graduate School of Management MBA ACADEMIC INTERNSHIP FIELD WORK IN MANAGEMENT (298I) Market Research Analyst Intern Combustion Associates, Inc. Intcher Bramlett Zheng Pan Fall 2014 861084835 Prof. Xing Pan Table of Content Executive Summary†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.1 1. Organization Profile†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.2 1.1 Company Background†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...2 1.2 Vision Statement†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....2 1.3 Global Reach†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.3 2. Introduction of Study†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...3 2.1 Reason, Meaning and Company analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...3 2.2 Objectives†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..5 2.3 Essential Duties and Responsibilities†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦5 3. Main†¦show more content†¦All persons who did internship this summer in Combustion Associate Inc. must be organized and able to prioritize and accomplish multiple tasks in a fast-paced entrepreneurial agency environment with minimal supervision. I assisted in business development activities, data analytics, market research, and other research-related tasks. I was able to interact with all levels of clients and staff with professionalism and diplomacy. This internship experience was a great opportunity for future growth! As a MBA student, obtaining hands-on experience in a professional work environment which is related in my interest area is extremely important. By doing an intern in summer quarter, I can develop my employability skill and transferable skills. I also explored professional interests; enhance personal development and gain experience and professional skills. 1. Company Introduction 1.1 Company Background Formed in 1989, Combustion Associates, Inc., (CAI) is a single mission which is providing outstanding custom-engineered solutions to its clients in the Energy, Process and Environmental industries. CAI has a wide array of packaged combustion and gas turbine-power generation systems, both skid-mounted and stationary, which are cost-effective and energy-efficient without compromising quality or effectiveness. The Company has traditionally worked in partnership with its clients to enhance their commercial

Amy Tan s The Joy Luck Club - 1028 Words

In Amy Tan’s The Joy Luck Club, Waverly Jong is a dynamic character who shows her arrogance, selfishness and insecurities as the story progresses. On the first letter of Waverly’s name, W, sits a Mink, which symbolizes her desire for her mother’s approval. Throughout the novel, Waverly avoids Lindo’s criticism and fears her mother will not agree with her choices. This is evident in â€Å"Four Directions† when Waverly shows her mother the mink coat Rich bought her and Lindo responds, â€Å"This is no good†¦ It is just leftover strips. And the fur is too short† (Tan 186). Waverly is destroyed by her mother’s criticism. After Lindo points out the coat’s flaws, Waverly can no longer see the good in it; she only values the things her mother values. Next, the â€Å"a† is formed by a crab, symbolizing selfishness. During New Year’s dinner at the Woo house, Waverly takes the best three crabs for her family. She does n ot care that she is a guest or that Suyuan had not planned on Shoshana eating crabs, she takes the best for herself, showing her self-centered nature. After the â€Å"a,† the â€Å"v† is formed by two dolls, symbolizing her childhood and her love for her daughter. Contrasting her negative traits, Waverly’s unfaltering love for Shoshana shows that she is willing to sacrifice her successes for her daughter’s prosperity, demonstrating that she is not as selfish as she is portrayed. A red candle is embedded in the â€Å"e† to highlight Waverly’s ignorance. She believes she is all knowing but does notShow MoreRelatedAmy Tan s The Joy Luck Club1097 Words   |  5 PagesCulture defines humanity. Culture makes humans different than any other living organism ever known. Culture is what makes humans unique, and yet culture is easily the most misunderstood characteristic of individuals. In Amy Tan’s The Joy Luck Club, Amy Tan develops the theme of incomplete cultural understanding leads to an inability to communicate one’s true intentions through juxtaposition and conflict between mothers and daughters and their cultures. The conflicting Chinese culture of the mothers’Read MoreAmy Tan s The Joy Luck Club890 Words   |  4 PagesLena and Ying-Ying from Amy Tan’s The Joy Luck Club both face injustice in their patriarchal relationships, just as Mariam and Laila from A Thousand Splendid Suns, however on very different terms. Lena, like Amir and Laila, struggles with confrontation and complete deference of others. However, under the influence of her mother, Lena realizes the problematic recurrences in relationship with her husband. Ying-Ying, aware of her daughters submissiveness, must lead Lena to intervention to confront herselfRead MoreAmy Tan s The Joy Luck Club1385 Words   |  6 Pages Amy Tan s The Joy Luck Club Mona A. M. Ahmed Zagazig University, Egypt The purpose of this paper is to investigate pluralism, acculturation and assimilation in Amy Tan s novel The Joy Luck Club (1989), a finalist for the National Award, and a recipient of the 1990 Bay Area Book Reviewers award for fiction. Amy Tan (1952- ) is a Chinese American novelist; she is the daughter of John Tan, a Chinese electricalRead MoreAmy Tan s The Joy Luck Club Essay805 Words   |  4 PagesRebecca Nemmers American Minority Writers Professor Czer September 12, 2016 Mother Knows Best Amy Tan’s The Joy Luck Club is a well-known novel that discusses the difficulties that Chinese American immigrants face especially in the second generation. This novel specifically focuses in on the stories of the mothers and their daughters, their sufferings and triumphs. Due to both the generational and cultural differences between the mothers and daughters are extreme and these differences cause theirRead MoreAmy Tan s The Joy Luck Club1023 Words   |  5 Pagesand other scholars’ articles, a diasporic and often considered as postcolonial discourses- Amy Tan’s debut novel The Joy Luck Club comes to my mind. Amy Tan, as one of the renowned contemporary Chinese American writers, and also as one of the daughters of the immigrants herself, writes several novels revealing situations and reflecting problems faced by the Chinese diaspora in America. Although The Joy Luck Club has been published for more than two decades, the stories inside are still going on in Chi neseRead MoreAmy Tan s The Joy Luck Club Essay1567 Words   |  7 PagesAmy Tan’s â€Å"The Joy Luck Club† is a novel written in various short stories between four immigrant Chinese mothers and their four Chinese-American born daughters. The mother’s represent their heritage, tradition, culture, and native tongue. Their daughters; however embody America and its culture, along with language. Each mother and daughter share the emotional feeling of cultural separation between themselves and their relationship with each other. With their cross-cultural relationship, the daughtersRead MoreAnalysis Of Amy Tan s The Joy Luck Club1637 Words   |  7 Pagessame time† (Goreski). Amy Tan, an author of numerous novels, understands the battle of relationships, especially between culturally diverse mothers and daughters. In one of Tan’s novels, The Joy Luck Club, she writes to get the point across of how difficult it is for contrasting cultures to communicate with one another, â€Å"...out of an intense concern with the individual artistic choices she was making at every level and at every moment† (Evans 3). The passionate message Tan stresses in the novelRead MoreAmy Tan s The Joy Luck Club1210 Words   |  5 PagesThe Joy Luck Club, Amy Tan tells the story of four Chinese mothers and their American daughters. Throughout the book, Tan talks about the mothers and the life they had in china, the relationship between their mothers, and why they moved to America. She also writes about the daughters who were born and raised in America and their relationship with their mothers. In addition, she talks about the cultural differences between the Chinese mothers and the Chinese-American daughters. Joy Luck Club is oneRead MoreAmy Tan s The Joy Luck Club986 Words   |  4 Pageshope. How to laugh forever†, Amy Tan wrote in The Joy Luck Club. This powerful quote not only exhibits the mindset that Amy has formed over the years, but also how various lessons has shaped her inner-being. Overcoming a past were all the odds were against her, even her mother, leaves Tan’s story worth being heard. Amy’s mixed heritage made adapting to the free life of America from an authoritarian Chinese parenting style difficult. The pivotal moment that altered Amy Tan’s life the most was breakingRead MoreAnalysis Of Amy Tan s The Joy Luck Club Essay1664 Words   |  7 PagesLauren Lee 11 September 2016 English 203H 1st Period 3 paragraphs â€Å"The Joy Luck Club† Journey of the Swan In Amy Tan’s story â€Å"The Joy Luck Club,† Jing-mei recalls the struggles she is burdened by in not understanding the extensive sacrifices her mother made and the guilt she carries of never living to be her mother’s swan. For the majority of her life, June has battled with the tedious thoughts of why her mother never seemed content with her. â€Å"Auntie Lin and my mother were both best friends and

Equal Rights Amendment - 585 Words

The Equal Rights Amendment, which was introduced in 1923, was a movement for women’s rights that ultimately lasted until 1982. The Equal Rights Amendment is discussed in our textbook, America, A Concise Theory, on page 898. This particular site was chosen because it comes directly from the website dedicated to the history of the Equal Rights Amendment. The amount of informative content and photos was also a factor in choosing this website. Although there were several interesting facts in the articles, three stuck out to me the most. The first interesting piece of information was the amount of effort it took to allowing equal voting rights. In 1848, Elizabeth Cady Stanton and another woman, Lucretia Motts, gathered over 300 people for a two day meeting to bring attention to the lack of equality. After several resolutions were passed fairly easily, equality in voting still proved to be a problem. Twenty four years later in 1972, Susan B. Anthony was arrested, convicted and fine d for trying to cast a ballot in the election. Stanton, Motts and Anthony all pioneered the way for women to work towards equality in voting, but all died before they ever had a chance to cast their own votes. The second interesting fact of the articles was how the 19th Amendment passed. At the start of the 20th century, the 19th Amendment, which is women’s rights to vote, seemed to be making major progress. More than half of the required states ratified the amendment within the first year,Show MoreRelatedThe Equal Right Amendments Of The Equal Rights Amendment727 Words   |  3 PagesThe Equal Right Amendment The Equal rights Amendment was proposed to set equality for every citizen no matter the sex. The amendment has three sections. 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Martha Griffiths, a woman who served on the House Committee on Ways and Means, reintroduces the Equal Rights Amendment, after revising it, inRead MoreThe Equal Rights Amendment Essay2328 Words   |  10 PagesThe Equal Rights Amendment Essay What could be more important than the equality of rights for all American citizens? Women have tried without success for 80 years to be acknowledged as equals in our Constitution through an Equal Rights Amendment (ERA). Currently there is nothing in the United States Constitution that guarantees a woman the same rights as a man. The only equality women have with men is the right to vote. In order to protect women’s rights on the same level as men, I am in favorRead MoreThe Equal Rights Amendment ( Era )1107 Words   |  5 Pagesshould be at least approximately  ½ page in length. The Equal Rights Amendment was the one that impacted on me the most because everyone deserves equality no matter what gender, race, sex and color. 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This is a very controversial topic and the discussion of this goes all the way back to the early feminist movement of the ninteenhundreds. Equality for women could be accomplished if the equal rights amendment is ratified by the states. The Equal Rights Amendment states, â€Å"Equality of rights under the law shall not be denied or abridged by the UnitedRead MorePros and Cons of the Equal Rights Amendment Essay1285 Words   |  6 PagesPros and Cons of the Equal Rights Amendment The Equal Rights Amendment began its earliest discussions in 1920. These discussions took place immediately after two-thirds of the states approved womens suffrage. The nineteenth century was intertwined with several feminist movements such as abortion, temperance, birth control and equality. Many lobbyists and political education groups formed in these times. One such organization is the Eagle Forum, who claims to lead the pro-family movement. 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Under the nineteenth amendment, American women obtained the right to vote in 1920. This amendment inspired Alice Paul to draft the first ERA which she then introduced to the United States Congress

Leadership of Alan Joyce in Business Samples †MyAssignmenthelp.com

Question: Discuss about the Leadership of Alan Joyce in Business. Answer: Leadership and leaders approach are always a matter of study. From time to time, many leaders came in business world and revolutionised the context of leadership. Through this easy leadership of Alan Joyce has been discussed and analysed. Alan leadership journey is truly inspirational as from working class family to the corporate leader, through-out the journey he made himself as an example of honest, humble, result-oriented and open to learning leader. His leadership is always focused for better achievement of organisational objectives and people orientation (Goleman, Boyatzis, and McKee, 2013). Alan Joyce is an Irish-Australian Businessman and now the Chief Executive Officer of Qantas. He was born in Tallaght, Ireland in 1966. His father was a worker in Tobacco Factory and mother was a cleaner. In 1986, he was graduated from Trinity College, Dublin with specialisation in Physics and Mathematics. In 1987, he completed his Masters inManagement Science form Trinity College, Dublin. He is also a Fellow of the Royal Aeronautical Society (BCG 2010). He started his career in Aer Lingus, which is a Flag Carrier of Ireland; he worked there for eight years and worked in different functional areas like sales, marketing, operation, fleet planning, information technology, network planning and many others. In 1996, he left Aer Lingus and joined Ansett Australia. There he worked in network planning, network strategy function and in schedule planning. Then he left Ansett Australia in 2000 and he joined Qantas. He led network planning, network strategy function and in schedule planning in Q antas. Then in 2003, he appointed as Chief Executive Officer of Jetstar, which is a subsidiary of Qantas. After three years, in 2006, he was appointed as Chief Executive Officer of Qantas (BCG 2010). During his tenure in Qantas, he seen and experienced different big transformations company wide and industry wide. He has gone through the phase where Qantas has experienced difficult time. He managed the revenue growth, diversification and expansion for Qantas in many aspects. He led the outstanding financial performance in 2016, which is the best performance in 96 years old history of Qantas. Also, in his leadership Qantas touched a new high of customer satisfaction and employee engagement. During his Jetstar journey, he was the man behind establishing the well appreciated operations through-out Australia and Asia. In 2015, his outstanding contribution in Aviation field has been recognised. He was named as Airline CEO of the year by CAPA centre. He is also announced as the most influential gay leader for two years in OUTstanding/Financial Times list of "Top 100 Leading LGBT Executives". His considerable contribution towards aviation industry, tourism industry, gender equality, incl usion and diversity, supporter of Indigenous education and community named him as Companion of the Order of Australia (AC) in 2017 on Queen's Birthday. Apart from his CEO Job in Qantas, he is conferred with different roles such as Director of the Business Council of Australia, Member of the Male Champions of Change and Ambassador of the Australian Indigenous Education Foundation (Qantas 2017). Leadership and the way of leading by Alan Joyce explain how leadership can transform an organisation from an underperformer to an extraordinary performer. He always has the belief that good leadership is on the basis of a great vision, strategy and a well-directed team. He is a supporter of diversifiedmanagement team. According to Alans understanding, a goodmanagement team should be comprised of different team members from different educational backgrounds, education and skills (Fairhurst and Connaughton, 2014). A diverse team will enable a broad view on any aspect of leadership in managing a business organisation. He led his team through empowering them and allowing them to ask question. He motivated his team for entrepreneurial steps but always guided for calculated risk. He made himself as a collaborative, open and honest leader for his people. Regarding mistakes, he always supported the view of accepting mistakes and owning mistakes and learning from them. In crisis situation he led his team towards desired result through focusing on what is unknown. Alan transformed Qantas with his commendable leadership and proved himself as a Transactional Leader who always delivers best result for the organisation (Carter and Greer, 2013). Leading business organisation in an influential way shows the leadership attributes of any business leader. There are various leadership theories and approached are in practice, amongst all Transformational and Transactional Leadership is widely practiced. Transformational Leadership style depends on inspiring followers and motivating them to achieve more (Deichmann and Stam, 2015). Other side Transactional leader provide guidelines; and manage, organise, directs and controls their followers to achieve the desired goals. Both leadership styles have their own limitations and benefits. In real business world, combination of transformational and transactional leadership works best and Alan Joyce is the best example who has the balanced leadership approach in leading his organisation (McCleskey, 2014). Alan Joyce is leader whose bold vision enables Qantas to tap the rapidly growing market Asian Passenger; he also built a diverse team consisting multicultural and modern work force that going to contribute in the growth story of Qantas (Colbert, Barrick and Bradley, 2014). The jaw dropping announcement on 29th October 2011 by Alan Joyce to ground entire airline, made him an overnight discussion in business world. His decision was criticised most business leaders, government and he was blamed for making industry unstable and creating problems for customers. Alan did it with a vision, a vision for Qantas. Irrespective all these factors, discussion; Alan emerged as the winner. He was able settle down the conflict between Qantas and three unions. This hard, criticised leadership decision of Alan put an end mark on the deadlock between Qantas and the three unions. This way he resolved a problem which was very important from operational and revenue aspect of Qantas but somehow in this manner Qantas has lost some brand value. The Union problem has been solved but customers were affected by the decision (BCG, 2010). Alan is a big believer of creativity and innovation. He always inspired his team to work in a collaborative manner. He creates fantastic team and in turn the fantastic team provided outstanding results for Qantas. Alan always advocated the concept of transactional leadership that leaders have to give rewards to their followers to make them decisive. He suggested future generation leader about benefits of transactional leadership as he suggested that in old organisation, people understood the art of avoiding responsibility and accountability (Hemlin et al., 2014). Being a well-known and successful leader; Alan always stands as transparent persona in admitting his mistakes. He included the event of setting up of unassigned sitting for Jetstar. It cost losing business class customers. He revised his decision quickly and introduced assigned siting and made the carrier more preferable to business class passenger. A good leader is one who knows how to take calculated risk. Alan Joyce is the right example here. He made mistake regarding unassigned siting but improved the decision by reversing it. It shows resect to customers preferences; which ultimately work well for the betterment of Qantas (O'Sullivan, 2015). Alan Joyce is a leader who has guided business organisations with a clear and precise vision, his decision making skills made him an outperformer in an ever changing industry. His belief on his team, his humble behaviour and collaborative nature made him a mix of transactional and transformational leader. His leadership actions are inclined more towards transactional leadership as he always motivated his team with rewards. This approach outshines with unmatchable performance of Qantas. From time to time, Qantas has faced many challenges beyond itsmanagement control; but the extraordinary visionary leadership skill of Alan Joyce has always proven that Qantas can do better with good team spirit and collaboration. Under Alan Joyces leadership Qantas is performing well when Airline Industry is going through a tough phase (BuRke, 2014). Alan Joyces has handled the above mentioned issue and transform Qantas through hard times into an organisation which performed financially well. The decision making power and strong dependency on his team, enabled Alan as a result oriented leader. He defined his leadership path with well organised and communicated vision. He strongly advocated the significance of purposeful and well directed communication in the context of better team performance. Corporate Leader is the most responsible person in any business settings; it has been well performed by Alan. He made mistakes but as a leader he always taken responsibility of those mistakes. As a transactional leader, he made corrections to those mistakes and Qantas turned into a better service provider and profitable business organisation (Qantas 2017). The relevance of leadership is in transformation of an Organisation. Alan is always a leader of making decisions which made industry eye-opened with many surprises. He advocated the concept of timely decision making with or without correct information; Taking decision reflects that organisation is with the situation, if the decision does not work well, an organisation is always having the chance of correct it. Alan is always made a balanced approach while dealing with internal and external issues. His communication approach made him the leader of people. His result orientation made him leader of stakeholders and his directing nature made him leader of his team. Alan has proven his transactional leadership in many aspects of Qantas and handling the international issues in the context of Aviation Industry (Lord and Dinh, 2014). References BCG 2010. The Future Leadership. Retrieved 3 October 2017, from https://www.bcg.com/documents/file42391.pdf BuRke, R.J., 2014. Human frailties in the workplace: their nature, consequences and remedy.Human Frailties: Wrong Choices on the Drive to Success, pp.3-52. Carter, S.M. and Greer, C.R., 2013. Strategic leadership: Values, styles, and organizational performance.Journal of Leadership Organizational Studies,20(4), pp.375-393. Colbert, A.E., Barrick, M.R. and Bradley, B.H., 2014. Personality and leadership composition in top management teams: Implications for organizational effectiveness.Personnel Psychology,67(2), pp.351-387. Deichmann, D. and Stam, D., 2015. Leveraging transformational and transactional leadership to cultivate the generation of organization-focused ideas.The Leadership Quarterly,26(2), pp.204-219. Fairhurst, G.T. and Connaughton, S.L., 2014. Leadership: A communicative perspective.Leadership,10(1), pp.7-35. Goleman, D., Boyatzis, R.E. and McKee, A., 2013.Primal leadership: Unleashing the power of emotional intelligence. Harvard Business Press. Hemlin, S., Allwood, C.M., Martin, B. and Mumford, M.D. eds., 2014.Creativity and leadership in science, technology, and innovation. Routledge. Lord, R.G. and Dinh, J.E., 2014. What Have We Learned That Is Critical in Understanding Leadership Perceptions and Leader?Performance Relations?.Industrial and Organizational Psychology,7(2), pp.158-177. McCleskey, J.A., 2014. Situational, transformational, and transactional leadership and leadership development.Journal of Business Studies Quarterly,5(4), p.117. O'Sullivan, M., 2015.Mayday: The Inside Story of the Fall of Qantas. Penguin UK. Qantas 2017. Qantas CEO. Retrieved 3 October 2017, from https://www.qantas.com/travel/airlines/qantas-ceo/global/en